1.1 Eligibility:

  • Returns are accepted within 1 days from the date of delivery.
  • Items must be in their original condition, unused, and with all original packaging and tags intact.
  • Certain products are non-returnable, including personalized or custom-made items.

1.2 How to Return:

  • Contact our customer support team at info@beyounique.into initiate a return.
  • Provide your order number, details of the item(s) you wish to return, and the reason for the return.
  • Our team will provide you with instructions on how to return the item(s) and a return authorization if applicable.
  • Return pickup will be scheduled within 3 to 7 business days after your return request is approved.

1.3 Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., incorrect or defective items).
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns. We are not responsible for items lost or damaged in transit.
  • Exchanged product will be delivered within 7-10  business days